The Benefits of Managed Services for Oracle Applications

  • April 4, 2023
  • Subramanyam Sripada
  • 0
Oracle Application Managed Services are provided by a third-party provider to manage and maintain Oracle Applications for a business. These services can include managing the installation and configuration of Oracle Applications, monitoring their performance, providing support for end-users, troubleshooting issues, and implementing upgrades and patches.

Oracle Application Managed Services can be customized to meet the specific needs of a business. They can be provided on a 24/7 basis to ensure that the applications are always available and performing optimally. Some providers may offer additional services like data backup and recovery, security management, and disaster recovery planning.

By outsourcing the management of Oracle Applications to a third-party provider, businesses can reduce the burden on their IT staff, free up resources, and improve their applications’ overall performance and reliability. Additionally, managed services providers may have specialized expertise in Oracle Applications (both on-premise and cloud) that the business may need to have in-house, allowing for more efficient and effective management of the applications.

Benefits of Oracle Application Managed Services

There are several benefits of using Oracle Managed Cloud Services, which include:

Improved reliability and performance

Managed services providers have the expertise to ensure that Oracle Applications run optimally, with little to no downtime. For example, a managed services provider can monitor application logs and server metrics to detect and resolve issues before they become significant problems. They can also implement performance tuning to improve application response and reduce processing time.

Reduced IT burden

Oracle Managed Cloud Services can significantly reduce the IT burden for businesses by providing expert management and support for Oracle Applications, allowing internal IT staff to redirect their focus towards core business initiatives. For example, a managed services provider can handle the installation of patches and upgrades, freeing up IT staff to work on other projects.

Access to specialized expertise

Managed services providers have specialized expertise in Oracle Applications, which can be invaluable for businesses needing more in-house resources. For example, a managed services provider can provide database administration services requiring specialized knowledge and experience.

Lower costs

Managed services can be more cost-effective than hiring and training in-house IT staff to manage Oracle Applications. Additionally, managed services providers can often provide more efficient and effective management of the applications, leading to cost savings over time. For example, a managed services provider can use automation tools to perform routine tasks, reducing the time and resources required to manage the applications.

Scalability

Managed services can quickly scale up or down based on the needs of the business. This can be particularly important for businesses with fluctuating demand or growth. For example, a managed services provider can quickly add resources to support increased demand during peak periods.

Improved security

Managed services providers can provide additional security measures to protect Oracle Applications against threats and vulnerabilities. This can help businesses to avoid costly security breaches and data loss. For example, a managed services provider can implement security patches and perform regular security audits to identify and address vulnerabilities. They can also provide disaster recovery services to ensure that data is backed up and can be recovered in case of a security breach or other disaster.

Selecting a Managed Services Provider

Evaluating a managed services partner for Oracle Applications requires careful consideration of a range of factors, including:

Expertise

Ensure that the managed services provider has expertise in managing Oracle applications. Look for providers with experience working with Oracle technologies and certified Oracle experts on their team.

Service Level Agreements (SLAs)

Review the provider’s SLAs to ensure they offer the level of service and support your business needs. Look for SLAs that cover performance, uptime, and response time guarantees.

Flexibility

Ensure the managed services provider can provide flexible service levels customized to meet your business needs. Look for providers that can offer scalable services that can be adjusted to meet your changing needs.

Security

Ensure the provider has a strong security posture and can provide additional security measures to protect your Oracle Applications against potential threats and vulnerabilities. Look for providers that can provide regular security audits and implement security patches and updates as needed.

Customer support

Evaluate the provider’s customer support options to ensure they offer 24/7 support and have a responsive support team that can quickly address any issues or concerns.

Pricing

Review the provider’s pricing structure to ensure transparency and alignment with your budget requirements. Look for providers that offer flexible pricing options that can be adjusted to meet your changing needs.

Customer References

Ask the provider for references and testimonials from current or past customers to gauge their service satisfaction.

Testing and Training

After data migration, it is important to test the ERP system thoroughly to identify and address any issues or errors. This involves testing the system in a controlled environment and validating that all workflows, reports, and other features function correctly. Next, train your employees on how to use the ERP system effectively. This includes providing training on system features, workflows, and best practices for data entry and reporting. For example, employees may receive training on using the ERP system to create purchase orders, manage inventory, or generate financial reports.

With Rite Software’s expertise in Oracle Application Managed Services, you can enlist a team of certified consultants to upgrade, optimize and maintain your Oracle Applications without needing full-time resources. Our team will evaluate your current environment and propose recommendations that align with your business requirements and budget.

Navigate your gaze to our informative area to dive into the plethora of useful information.

    Copyright © 2023 Rite Software Solutions & Services LLC. All rights reserved.