8 Must-Have Features of Workforce Management Software
Workforce management helps you track and manage employees easily, especially in industries that employ a large workforce with varying work schedules. As overtime, remote work, and travel become increasingly common, creating a schedule, so employees know when and where they are working is vital. Workforce management ensures that your business has enough human capital to operate efficiently. It includes advanced features that have become even more critical as more companies allow employees to work remotely or have flexible schedules.
Here are some essential workforce management software features that can improve your HR processes.
1. Ease of Use
Usability is the most crucial factor when evaluating workforce management systems. As customer expectations evolve, the capabilities of workforce management software also need to develop accordingly. Your workforce is accustomed to using seamless applications and software in their personal life, and business applications must keep up.
2. Enterprise-Grade Security
Trusting a new workforce management system with employee data is a concern for any business, but more so when it contains confidential information. Workforce management systems, therefore, must be highly secure.
Oracle HCM Cloud solutions offer robust security, while authentication standards such as single sign-on help prevent password theft. The single sign-on feature also contributes to a better user experience by streamlining the login process by eliminating the hassles of managing multiple passwords.
3. Mobile Capabilities
You might not want to encourage staff to use their phones during work, but mobile capabilities are essential in today’s world. A mobile app can be the difference between employees using the system or not. This is even more important for workers who don’t have access to company internet, Wi-Fi, or email. Traditional systems with limited functionality create communication gaps and impact employee productivity.
Oracle HCM Cloud solutions are compatible across iOS and Android devices, allowing users to create, edit and view data on the go. Manual systems generate more work for managers who perform data entry instead of optimizing their workflow.
4. Integrated Reporting
Analytics is a crucial feature of workforce management software as it provides greater visibility into your HR processes. Workforce management software needs inbuilt analytics to provide insights into everything from payroll to staff management.
5. Time and Attendance Management
Workforce management software must include inbuilt time and attendance management capabilities. It eliminates the complexity of installing another piece of software and reduces the cost of time theft, a significant issue for shift-based organizations.
Oracle HCM Cloud solutions provide comprehensive time and attendance tracking capabilities. Employees can check in and out from their smartphones, allowing managers to maintain a real-time view of their workforce. Audited timesheets can automatically account for time worked vs. time scheduled – meaning your payroll team can ensure staff is paid correctly and on time with additional approval workflows. It eliminates common payroll errors and reduces the time spent manually collating required data.
6. Absence Management
Workforce management software automates the administrative task of leave and absence management. Instead of a time-consuming, paper-based process, you can use a simple workflow accessible to all team members, from HR to individual employees.
Oracle HCM Cloud solutions allow users to track all absences, from sick leaves to jury duty and maternity/paternity leaves. With the entire data stored in one location, managers can remove duplicate records, quickly viewing, approving, or rejecting requests across multiple sites. Employees can also quickly follow up on leave requests. They receive automatic notifications on their smartphones, where they can track the approval status.
Remote teams often face challenges in accessing HR services. However, with workforce management software, organizations can easily support flexible working without adverse consequences.
With Oracle HCM Cloud solutions, employees can control their schedules by swapping shifts, updating their availability, and viewing the latest data. Push notifications also keep staff informed, sending status updates and shift reminders. Businesses benefit from increased employee engagement and higher productivity by empowering their workers to self-roster.
8. Easy Integration
Workforce management solutions must integrate with other systems to ensure greater data accuracy and provide a single version of the truth across multiple systems. While this is important for payroll and HCM system integration, it can be game-changing for temporary staffing systems, booking platforms, virtual queuing systems, finance systems, and task management systems for frontline workers.
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